job

About Us:

Santa Clara Family Health Plan (SCFHP) is a local, community-based health plan dedicated to improving the health and well-being of the residents of Santa Clara County. Working in partnership with providers and community organizations, we serve our neighbors through our Medi-Cal and SCFHP DualConnect (HMO D-SNP) health care plans.

About the role:

The Health Educator manages Quality Improvement Programs, Health Education Program, and the Group Needs Assessment area of the Cultural and Linguistic Services Program to ensure members have resources, knowledge, and confidence to achieve optimal health and wellness in compliance with all applicable state and federal regulatory requirements, SCFHP policies and procedures, and SCFHP business requirements, to achieve Department performance objectives.

Day to Day:

Develop and manage the Health Education program, create Health Education Work Plan and report Health Education annual evaluation.

Manage current health education resources, train SCFHP staff and provider network on how to initiate health education referrals.

Follow up on health education external and internal referrals.

Collaborate, develop and maintain relationships with external stakeholders to develop and support health education programs and quality improvement initiatives.

Collaborate with SCFHP departments to disseminate health education information to SCFHP members and the community.

Develop and maintain health education vendor relationships.

Track and trend health education activities to monitor utilization of health education resources.

Audit delegates and vendors to ensure health education policies and procedures are in compliance with SCFHP’s policies and regulatory requirements and vendor/delegate contracts.

About you:

Master’s Degree in Public Health or Certified Health Education Specialist (CHES) credentials, Registered Dietitian or Registered Nurse.

Minimum one year of experience as a health educator.

Prior experience with managed care plans, Medi-Cal and Medicare programs, and working with the underserved populations.

Ability to pay attention to detail and work accurately.

Ability to form positive, professional relationships with internal and external stakeholders.

Ability to analyze data.

Critical thinking with the ability to look for gaps, identify opportunities and initiate improvements in the Health Education Programs.

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