vendor

mPulse is setting a new standard for health engagement. Our digital solutions enable health plans to understand the unique needs of their members and deliver hyper-personalized experiences that improve health outcomes and create operational efficiencies.

Over 400 leading healthcare organizations including 29 of the largest health plans in the country partner with us to drive best-in-class business outcomes:

– 5/8 CAHPS Measures improved by 1 star within one year
– 64% increase in diabetes preventive care visits
– 77% engagement rate across MA PDP medication adherence program
– 41% decrease in AEP voluntary disenrollment rate

We understand fragmented data and siloed technology make it hard for health plans to deliver member-centric digital experiences, so we have integrated three core health plan technologies:

– Health Portals and self-service navigation tools
– Conversational AI omnichannel outreach and engagement
– AI-powered predictive analytics optimize the member journey

We call this advanced technology ecosystem Health Experience & Insights (HXI). HXI enables health plans to anticipate the needs of individuals throughout the member journey and launch optimal personalized digital experiences quickly and efficiently to drive transformational value for health plans.

We combine our technology leadership with in-house content and engagement strategy expertise. This enables us to create culturally sensitive digital experiences that incorporate streaming content with integrated behavioral science strategies. Our focus on delivering meaningful touch points drives our high engagement rates and allows us to build the member trust that’s needed to impact health outcomes.

Please reach out to Jim Carlough to discuss how we can impact your business outcomes.

Contact:
Jim Carlough
Chief Sales Officer
888.678.5735
21255 Burbank Blvd.
Los Angeles, CA 91367
Jim.Carlough@mpulse.com
www.mpulse.com