vendor

Paytient is transforming healthcare affordability with a financial solution that is designed to help employees better manage out-of-pocket healthcare costs. Founded in 2018 and headquartered in Columbia, Missouri, Paytient serves more than 25 million lives across the U.S. Its core offering—the HPA—is designed specifically for plan-sponsored use and gives members access to virtual and physical cards they can use to cover medical, dental, vision, veterinary, and pharmacy expenses up to $2,000. Members then repay those expenses over time through flexible, budget-friendly installments with no interest or fees. This solution gives employees real financial relief and healthcare outcomes while also creating immediate value for employers.

By giving members greater financial control over their healthcare decisions, Paytient’s HPA has helped ACA plans enhance benefit utilization, reduce avoidable downstream costs, and strengthen plan loyalty. Our solution supports proactive care by helping members say “yes” to early intervention and preventive visits, ultimately fostering better health outcomes and long-term member satisfaction. For plans, this translates to higher perceived value and a competitive edge in a crowded marketplace.

Paytient also works closely with its partners to measure program success through utilization data, claims analysis, member feedback, and marketing insights. These insights help ACA plans better understand the role affordability plays in engagement and retention, and how tools like the HPA can move the needle on both. By turning data into action, we help plans refine their strategies, demonstrate value to stakeholders, and better serve the communities they’re built to support.

As a Preferred Vendor of the Association of Community Affiliated Plans (ACAP), Paytient is proud to support member health plans in advancing equitable, community-focused care. By making healthcare more accessible and affordable, we’re not just helping members manage costs—we’re helping them stay connected to the care they need and the plans that support them.

Contact:
Kelsey Lyman
Project Manager
573.355.1353
klyman@paytient.com

3601 Endeavor Ave, Suite 109
Columbia, MO 6501
www.paytient.com